Frequently Asked Questions

How Will I Pay For My Orders? 
  • Online purchases can be paid through bank deposit to the following accounts-
    • BPI SA # 0039-3790-74
    • BDO SA # 0068-9012-9759
  • Transfer payment online when your order has been confirmed
  • Email us ( a copy of the transfer confirmation or deposit slip with your name, order reference number and contact details, preferably with viber account.

How can I get my orders? 

  • You may opt to book your own pick-up service through:
    • Lalamove
    • Angkas Padala
    • Grab
    • Mr. Speedy

    Can I have my ordered items returned/exchanged?

    • Unfortunately at this time of COVID pandemic, product returns and exchanges will not be allowed for the safety of our staff and our customers. We ask for your understanding on this matter.

      What are the regular hours of operation?

      • The website is accessible 24/7.
      • Order processing will be during our operating hours from 9:00AM to 5:00PM, Monday to Friday
      • Orders placed will be processed on the next day of our business operations.
      • Please note that we are closed on Saturday and Sunday unless otherwise confirmed. Orders placed outside the regular hours of operations will be processed the next business day.